GENERAL FAQ About Casino
We are a licensed online casino operating under the supervision of the Curacao government with sublicense N.V #365/JAZ. This license allows us to provide casino services to specific regions worldwide. As a casino, we prioritize player safety and adhere to rigorous regulatory standards. We diligently follow guidelines set by regulatory bodies, conducting audits of our cash flow and casino systems to prevent any manipulation. Our commitment extends to ensuring prompt and fair payouts for all players, regardless of the amount they win.
The exact cause of the malfunctioning of Pokies62.net is currently unknown. However, recent reports indicate that the Australian Communications and Media Authority (ACMA), the regulatory agency for online content, has banned Pokies.net and 40 other related gambling websites from being listed on Google. This action aims to protect players from engaging with fraudulent online casinos that provide subpar services and violate regulations. While a new Pokies74 Net domain, https://thepokies62.net, is set to launch soon, we strongly advise against using these unreliable gambling platforms. Instead, we encourage you to explore reputable alternatives that offer exceptional slots and no deposit bonus codes. You can find a list of similar sites on this page.
Yes, we place a strong emphasis on fairness. It is of utmost importance to us that the providers we collaborate with hold valid licenses and undergo rigorous audits conducted by approved independent third parties. These audits guarantee that the Random Number Generator (RNG) used in our games is entirely random and unbiased. Maintaining a trustworthy relationship with our players is paramount, and you can rest assured that fairness is a top priority when you play on our casino platform. Additionally, our live casino tables undergo thorough auditing to uphold the highest standards.
Our goal is to make all games accessible to you whenever you want to play. However, there might be instances when certain games are temporarily unavailable due to maintenance or updates. If you encounter an unavailable game, please reach out to our customer support team for assistance.
In most situations, if a game freezes during your gameplay, it will restore your previous session, allowing you to continue from where you left off. Alternatively, the game can sometimes be completed on the server side. This may occur if your device freezes or if you experience an internet connection loss. If you believe your game hasn't been restored to its previous state, please reach out to our friendly support team and provide them with the details. We have robust systems in place to review past gameplay and verify previous sessions.
Yes, it is possible! Unlike other gaming platforms, we believe that players should have the freedom to enjoy the latest games and providers. If access to certain games or providers is restricted in your region, using a VPN can help bypass those limitations. At Thepokies74.net, we prioritize our players' satisfaction and strive to provide them with the best gaming experience possible. However, we do advise players to use VPNs responsibly and exercise their own discretion.
Sometimes, issues with your internet connection or ongoing maintenance on the game providers' servers may be the cause of the problem. In such cases, we recommend clearing your internet cache and cookies and then restarting your browser. If the issue persists, please reach out to our helpful support team, who will investigate the matter further by examining our internal systems and providing troubleshooting assistance.
BONUSES and PROMO FAQ
A bonus is an extra amount of money that can be credited to your account in specific situations. The bonus amount may differ, and you'll be required to wager the bonus amount x 30 (unless stated otherwise). Once you have fulfilled the wagering re
To avail of a bonus, you must verify your mobile number by entering it into the designated form when prompted. After entering your mobile number, simply click on the "Send Code" button. An SMS containing a verification code will be sent to your mobile number, and you are required to enter this code into the provided field. This verification process serves multiple purposes, including preventing the creation of duplicate accounts and conducting checks on IP addresses and browser fingerprints.
The wager progress bar can be found in the Rewards menu of your account. It serves as a visual indicator of your progress in meeting the wagering requirements for the bonus. The bar shows the amount of the bonus funds that you have wagered
In order to convert the bonus funds into withdrawable real cash, you must meet the wagering requirement of multiplying the bonus amount by 30 (unless stated otherwise).
To access detailed information about the bonus offers and their respective terms, you can navigate to the "Bonus Terms & Conditions" section located in the Rewards menu of your account.
Pokies74 Banking FAQs
We offer a variety of payment methods for both deposits and withdrawals, totalling 7 options. These include credit and debit cards, e-wallets, and bank transfers. Among the widely used payment methods are Visa, Mastercard, Neteller, Skrill, and Paysafecard. Additionally, our casino supports multiple currencies such as USD, EUR, AUD, and NZD.
Managing Your Funds: Guide to Deposits and Withdrawals
Handling your funds on our platform is a straightforward and convenient process. Below, you'll find a list of commonly asked questions along with their respective answers:
Step-by-Step Guide: How Do I Make a Deposit?
To initiate a deposit, just sign in to your account and locate the deposit button in the upper right corner of the webpage. Click on it, and you'll be directed to our secure checkout screen. Simply enter the desired deposit amount and proceed. Rest assured that your credit card details can be securely provided, and your deposit will be promptly credited to your casino account. In case you face any difficulties throughout the process, our support team is readily available to assist you via live chat.
Deposit Fees: What You Need to Know
At our casino, transparency is paramount, and we are proud to state that we do not impose any fees on deposits. We strive to provide a seamless deposit experience while keeping it free of any additional charges. It is important to note, though, that certain banks may levy fees on their end, which are beyond our control.
Currently, the minimum deposit requirement stands at $20 AUD. It is important to note that this amount is subject to potential changes. Rest assured, we will inform our valued players well in advance if any modifications to the minimum deposit amount are implemented.
To initiate a withdrawal, simply navigate to the cashier section within your account and select the withdrawal option. From there, you can provide your local bank account details for the transfer. Our team is committed to processing your withdrawal request with utmost efficiency. Rest assured, we only ask for the necessary information to facilitate a seamless withdrawal experience.
We are committed to ensuring swift withdrawals and strive to process all withdrawal requests promptly. Thanks to our efficient local banking infrastructure, you can enjoy the convenience of receiving your funds directly into your account without delays associated with international transfers. While the first withdrawal may take up to one business day due to certain bank processes, the majority of our players experience instant payment. Rest assured, we prioritize delivering your funds in a timely manner.
Account Pokies74 FAQs
To register an account on our platform, just click on the "Register" button found at the top right corner of the webpage. You will be redirected to a page where you can fill in your personal information in the designated fields. It is essential to provide accurate details to ensure a seamless registration process.
If you've misplaced your password, there's no need to worry. Our dedicated support team is here to assist you in regaining access to your account. Simply contact us through live chat or email, and we will provide step-by-step instructions on how to reset your password.
Currently, we have implemented a security measure that prevents players from modifying their email address. This is to ensure the safety and integrity of your account. However, if you find yourself locked out of your account or your email has become inaccessible, please don't hesitate to reach out to our support team. We will make every effort to assist you in resolving the situation and restoring your access.
It is against our policy to have multiple accounts on our platform. We enforce this rule by strictly allowing only one account per player and monitoring IP addresses to ensure compliance. If, by mistake, you have created multiple accounts, please notify our support team promptly so that we can assist you in resolving the situation. Failure to do so may impede the processing of your withdrawal.
Our platform operates with AUD as the default currency, and currently, we only support transactions in this currency. For customers from New Zealand, it's important to be aware that deposits will be processed in AUD. Your card provider will handle the necessary currency conversion according to their rates and policies.
In order to verify your account, we kindly ask for certain documents that serve as proof of identification and address. These documents include a government-issued ID (such as a passport or driver's license), a proof of address document (such as a utility bill), and a copy of the payment method used for depositing funds. These verification requirements are in place to ensure compliance with legal age restrictions and to safeguard against fraudulent activities.
If you happen to forget your password, you can easily reset it by clicking on the "Forgot Password" link on the login page. Follow the provided instructions to initiate the password reset process. Should you encounter any difficulties, our dedicated support staff is at your service 24/7 and ready to provide assistance.
At our platform, we prioritize the utmost security and privacy of our players' personal information. We employ state-of-the-art encryption technology to safeguard all sensitive data, ensuring it remains protected and secure. Rest assured that we have stringent measures in place to prevent any unauthorized access or disclosure. We also adhere to a strict policy of not sharing or selling any personal information to third parties, guaranteeing your confidentiality.
We are committed to promoting responsible gambling and providing our players with the necessary tools to maintain control over their gaming activities. We offer a range of responsible gambling features, including options to set deposit limits, wager limits, loss limits, and session time limits. These tools are specifically designed to foster responsible behaviour and prevent the development of gambling-related problems. To access these features and set limits on your account, you can conveniently navigate to the dedicated responsible gambling section within your account.
About Safety and Responsibility game FAQs
Our casino employs cutting-edge SSL encryption technology and adheres to the latest industry standards to safeguard the secure transmission of sensitive information. Through these advanced measures, we ensure that your data is protected and inaccessible to unauthorized parties.
In the majority of cases, Thepokies74.net casino does not necessitate verification documents. However, if there are suspicions of counterfeit information or fraudulent payment methods being employed by a player, the casino reserves the right to request verification documents.
Certainly, it is possible to close your account if you believe it is necessary due to concerns related to problem gambling. You can inform our support staff through the live chat feature, and they will assist you in ensuring that your account is inaccessible going forward.
Yes, we prioritize the promotion of safe and responsible gambling, and we encourage players to reach out to our friendly support staff if they feel the need to take a break from the gambling environment.
Yes, you have the option to take a break from gambling. Simply contact our support staff, and they will assist you in temporarily suspending your account for the duration you specify.
Certainly! We have implemented several responsible gambling policies at our casino to ensure the well-being of our players. These include options for self-exclusion, setting deposit limits, and taking time-out periods.
At Thepokies.net casino, we prioritize responsible gambling and have implemented various measures to support our players. These include self-exclusion, deposit limits, and time-out periods, a
Yes, you have the option to set deposit limits to maintain control over your spending. This feature allows you to set a limit on the amount you can deposit within a specified time frame, ensuring that you stay within your desired budget and gamble responsibly.
Self-exclusion is a measure of responsible gambling that allows you to voluntarily abstain from gambling, either for a predetermined period of time or indefinitely. It gives you the opportunity to take control of your gambling habits.
Yes, the casino collaborates with reputable responsible gambling organizations like Gamblers Anonymous and Gambling Therapy to actively encourage and support responsible gambling behaviors. By partnering with these organizations, the casino aims to raise awareness about responsible gambling practices, provide resources for those in need of assistance, and foster a safe and enjoyable gambling environment for all players.